Legal
SMS communications
Booking, dispatch and follow-up messages, never marketing without consent.
What we send
- Booking confirmations and reminder messages
- Crew arrival notifications and ETA updates
- Post-visit follow-up and review requests
- Concierge replies to your messages
Marketing messages
Marketing or promotional SMS is sent only with explicit opt-in. You can opt in at booking or by replying YES to any concierge message.
Opting out
Reply STOP to any HomeTailors message at any time to opt out of all SMS communications. You will receive one final confirmation message and nothing further. Reply HELP for support.
Costs
Standard message and data rates from your carrier may apply. HomeTailors does not charge for SMS.
Provider
SMS is delivered through our compliant provider, Telnyx. Your phone number is never sold or shared with third parties for marketing.